batchest
Level 1: Cadet

Telstra smart modem gen 2

My telstra arcadyan smart modem gen 2 keeps restarting everyday. It does this like 10x a day.

The lights go Orange-blue-green and would do this again like 10 minutes later.

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1 REPLY 1
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Telstra smart modem gen 2

If you are talking about the light on the front of the modem, unless the light goes off first, it means that you are losing the landline connection and it is trying to reconnect (Blue is 4G backup, Green is Landline connection working). It's only restarting if the light goes off, so you would have the sequence Off-White-Orange-Blue/Green in that case.

 

It sounds like you need to report a problem on your landline internet connection.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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