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Level 1: Cadet

Telstra Smart Modem - SMS

Telstra smart modem - when it switches from NBN to 4G and back, Telstra sends helpful but annoying after a while SMS notifications. As ours frequently drops out how do we turn off the SMS notifications?

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1 REPLY 1
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Level 23: Superhero
Level 23: Superhero

Re: Telstra Smart Modem - SMS

Hey, @Wildcard1, to my knowledge you cant stop the SMS notifications unless you disable the 4G backup. Have you spoken with support about the getting the drop issue looked into and how many drops a day are you experiencing?
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