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Level 1: Cadet

Thomson TG782T WIFI interuptions

I have a thomson TG782T, recently been having issues with WIFI connection dropping out/disconnecting at random (at least 3 times per day). Rebooting modem fixes issue temporarily but still drops out at random, any suggestions/options? Thx

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Level 1: Cadet

Re: Thomson TG782T WIFI interuptions

I always reset my modem, but these interruptions are now more frequent. Is it time to replace modem or is it ADSL1 connection problem?

Modem TG782T
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Telstra (Retired)
Telstra (Retired)

Re: Thomson TG782T WIFI interuptions

Hi, 

 

If you are having constant drop outs, can you check if the DSL light on your  modem goes red when this happens.

 

 

If you are still experiencing difficulties after this please contact our Tech Support team, on 133 933 or via  Live Chat to run further tests, there may be a fault on the line.

 

Hope this helps

Ben

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