TC47
Level 1: Cadet

White flashing light on Telstra smart modem gen 2

I have been experiencing internet dropouts many over a 24 hour period .  Have called Telstra and done all the resets, still no improvement.  Telstra sent a new modem again no improvement, however I now also have a white flashing light when the internet drops out .  Any ideas on how to fix my problems?....

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5 REPLIES 5
cf4
Level 25: The Singularity
Level 25: The Singularity

Re: White flashing light on Telstra smart modem gen 2

Is the white flashing light on the front off the Telstra modem? The modem could be rebooting to update its firmware. What firmware is the modem? The firmware is displayed on LHS of modem's login page (http://192.168.0.1). Current firmware is 

Arcadyan 0.1 2 . 15r

Technicolor 18.1.c.0543-950-RA

 

Vitara
Level 3: Gumshoe

Re: White flashing light on Telstra smart modem gen 2

For cf4

 

Current firrmware for Technicolor DJA0231 is 18.1c 0585-MR7.1-RA

cf4
Level 25: The Singularity
Level 25: The Singularity

Re: White flashing light on Telstra smart modem gen 2

Thanks, I haven't received that firmware update yet.. When did you receive this update?

Vitara
Level 3: Gumshoe

Re: White flashing light on Telstra smart modem gen 2

Hi cf4,

 

I received this update about 10 days ago.  I am on FTTC and it occurred overnight OK.

Notable change is that band steering option has been dropped from WiFi set up options, though PMF is still available.

Vitara
Level 3: Gumshoe

Re: White flashing light on Telstra smart modem gen 2

I should add that on the Basic view menu, the band steering is still shown as an option but on the Advanced menu for WiFi, band steering is not there!!

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