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Level 1: Cadet

Why am I having DNS problems

Hiya - I have been having DNS problems - something I've never had to deal with before - No internet - but wifi does light up - M/r is netgear- Is this a Telstra problem, or my modem/router ? Driving me nuts - I went out and wasted $187 on a new m/r which also did not connect me to the internet - help!

 

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Support Team
Support Team

Re: Why am I having DNS problems

Not good at all to read about your service issues. Are you still in need of help with this? Were there any outages in your area?

 

 

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Level 1: Cadet

Re: Why am I having DNS problems

I'm also having DNS issues but only in the afternoon/evening and only with a small number of sites, including netspeed.com.au (which is my main email provider).  Randomly most afternoons when I try to access Netspeed my browser or Outlook tells me it can't resolve the hostname but there's no problem resolving the other sites I usually deal with.

I can fix the problem by disconnecting from my NBN modem and reconnecting but it's a  nuisance and besides, why would the DNS lookup fail on an isolated hostname?  

 

What could be happening here?  Is Telstra aware of this?  Can it be fixed so that I don't have to deal with it every afternoon?  

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