MeganLA
Level 1: Cadet

Wifi calling using 3rd party wifi mesh

Hi I've got a Telstra Arcadyan LH1000 connected to the NBN. Off that I have a TPlink mesh network with an AX20 as the router. We don't have good mobile coverage here so I'd like to be able to use wifi calling on the TPlink network if its possible. I believe I have to set up port forwarding on the telstra router but I cannot find an article to tell me how. Could anyone help please. Kind regards M.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
3 REPLIES 3
cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Wifi calling using 3rd party wifi mesh

You are better off setting the TP-Link mesh in the DMZ rather than setting up port forwarding. If TP-Link mesh is set up in the DMZ all ports will be port forward to the TP-Link mesh. See section 37 of documents linked in these posts for instructions on setting up DMZ

 

Telstra Smart Modem Gen 2 Technicolor DJA0231
https://crowdsupport.telstra.com.au/t5/Modems-Hardware/Telstra-Smartmodem-Gen-2-Technicolor-version-...

 

Telstra Smart Modem Gen 2 LH1000
https://crowdsupport.telstra.com.au/t5/Modems-Hardware/Telstra-Smart-Modem-Gen-2-Arcadyan-version-LH...

 

 

jayonaise
Support Team
Support Team

Re: Wifi calling using 3rd party wifi mesh

How did you end up @Megan LA, were you able to get the Wi-Fi calling to connect there?

Dowser
Level 20: Director
Level 20: Director

Re: Wifi calling using 3rd party wifi mesh


@MeganLA wrote:

I believe I have to set up port forwarding on the telstra router but I cannot find an article to tell me how. Could anyone help please. Kind regards M.


There is a FAQ on Telstra WiFi Calling at https://www.telstra.com.au/support/mobiles-devices/telstra-wifi-calling

which states:

 

Will my modem work with Wi-Fi calling? 

Yes, if it’s less than 4 years old and you’re using a Telstra Gateway or Smart Modem, Wi-Fi calling will work.

 

- So, it appears that you do not have to change the Telstra router settings.

 

The FAQ also explains how to setup your phone to enable Wifi Calling.

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more