Level 1: Cadet

WiFi interference with tv reception

I'm having issues with tv reception. Installed my new cable telstra gateway max just now. And internet is great but WiFi causing tv reception problems!! If I turnoff the WiFi...perfect!!! All cables are new. Tv is a 42in Panasonic plasma with built-in digital thing, but not a smart tv. It's plugged into a power board brand new. And it's placed next to tv. Previous model no issues.
Help please

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 24: Supreme Being
Level 24: Supreme Being

Re: WiFi interference with tv reception

Try disabling the 5g WiFi and keep the 2.4g on


You can this via in your browser > WiFi. Should be a enabled or WiFi radio, or something along those lines, checkbox you can untick 


Password: password

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more