AJR68
Level 1: Cadet

Wifi issues

Hi.  We are using Telstra Gateway modem from install.  2 days ago, speed slowed in house. Today checked NBN. All fine.  Checked Telstra. All fine.  Speed at PC ethernet 7mps. Speed at devices 1mps if that. (phone/Ipad)  Service is in backup mode & claims channel speed 117mbps. Any direction here?

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3 REPLIES 3
ProfessorPhone
Level 23: Superhero

Re: Wifi issues

Have you tried rebooting and master resets.

"BEING NICE TO OTHERS .. IS NICE"
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I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"
AJR68
Level 1: Cadet

Re: Wifi issues

I've done two hard resets. Master reset?

cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Wifi issues

What colour are the lights on back of modem?

What type of NBN connection do you have (FTTN, FTTB, FTTC, FTTP, Fixed radio or HFC

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