Kaveman
Level 1: Cadet

Wifi printer, network cable PCs to modem, PCs not listed as scan option on printer

2 x Wired PCs to modem, Printer is wifi

all wifi show on printer for scan to appear but the PCs do not

yet all can print and all can scan from all computers that have printer software

but the cable 2 PCs do not show on the printer option to scan to,

have reinstalled printer software selecting cable and wifi option but still not show on printer

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4 REPLIES 4
iPat91
Support Team
Support Team

Re: Wifi printer, network cable PCs to modem, PCs not listed as scan option on printer

@Kaveman, it sounds like you need to contact the manufacturer of your printer for some further assistance with this.

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Kaveman
Level 1: Cadet

Re: Wifi printer, network cable PCs to modem, PCs not listed as scan option on printer

Telstra sent me a new modem as the wifi stopped working , now the new modem printer not show the wired PCs

Dowser
Level 21: Augmented
Level 21: Augmented

Re: Wifi printer, network cable PCs to modem, PCs not listed as scan option on printer

Whereabouts does the modem not show it has wired PC devices connected?.

 

You can attach pictures to your posts here.

cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Wifi printer, network cable PCs to modem, PCs not listed as scan option on printer

Is the printer connected to the Modem's LAN port or is it connected by WiFi.

 

What model modem do you have (LH1000, DJA0231, DJA0230....). There is a label on the modem with the model information.

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