Mred65
Level 1: Cadet

Account cancellation

I need to cancel Foxtel, landline, ipad and internet services

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1 REPLY 1
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Account cancellation

You will either need to try:

  • calling 132200
  • sending a message using the My Telstra app on your mobile (blue icon, bottom right of Get Help screen) and if Codi redirects you, type "Speak to a consultant" and you should be transferred to the queue to chat with a human.
  • send a message to the Telstra Facebook or Twitter accounts
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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