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Level 1: Cadet

ADSL2

I have attempted to sign up for a home phone and ADSL2 bundle at a new home. Your website says that ADSL2 is available, you have installed the land line but I receive messages saying you can't give me ADSL2. When I call up there is no reason given. There is am ADSL2 exchange in my town, but  your spreadsheets viewable online say there are no ports , the town has approx 30 houses, how is this possible?

Are ports allocated to other ISPs?

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1 REPLY 1
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Level 22: Superhuman
Level 22: Superhuman

Re: ADSL2


@Craigp2019 wrote:

I have attempted to sign up for a home phone and ADSL2 bundle at a new home. Your website says that ADSL2 is available, you have installed the land line but I receive messages saying you can't give me ADSL2. When I call up there is no reason given. There is am ADSL2 exchange in my town, but  your spreadsheets viewable online say there are no ports , the town has approx 30 houses, how is this possible?

Are ports allocated to other ISPs?


@Craigp2019 What town is it?

Ports are not reserved for any ISP.

 

Also, when the NBN is due or roll-out in your area then they generally don't sign anyone up to ADSL.

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