SouthEMelbourne
Level 2: Rookie

Call from Telstra

I received a call from 9319 2000, claiming to be from Telstra.

 

I had placed an order for NBN recently and the caller asked for my date of birth and mentioned that my order would take time.

 

I wouldn't have suspected except that I had called Telstra and spoken to a support staff around 5 minutes prior to receiving the call.

 

Is this a legitimate call?

 

Thanks.

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1 REPLY 1
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Call from Telstra

In this case, it is most likely from an NBN Contractor. You can check by calling 132200.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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