cancel mobile service
I wish to cancel my mobile service because I now live overseas. I tried this through the Telstra App with Codi. It seemed to work, but Telstra is still sending me bills. I then tried calling +61 439 125 109 as given on the website. Telstra then referred me back to messaging and shut-down the call. After more than 10 years a Telstra customer (should be easy to see in their records) I do not think this is fair treatment. I understand that making this very difficult and painful is in Telstra's business interest. However, in my view, this shows a lack of corporate citizen integrity.
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Re: cancel mobile service
Did you chat with an actual consultant through the My Telstra app? Codi can't do anything itself.
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