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I need to get an email from my bigpond email address that i recently cancelled. How do i go about getting this email account back for a short period? Thanks
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Even if you do get access back (give 133933 a call and talk to a consultant), the email that you are looking for is almost certainly gone.
When a email address is cancelled, the entire account associated with it (including all the emails) is purged from the system.
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Even if you do get access back (give 133933 a call and talk to a consultant), the email that you are looking for is almost certainly gone.
When a email address is cancelled, the entire account associated with it (including all the emails) is purged from the system.
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Re: Getting temporary access back to cancelled bigpond email address
Cheers, thanks. The email address is the recovery one for an Apple IP password reset.
The account is locked and I can't use security questions as there are typos in answers to questions!
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Re: Getting temporary access back to cancelled bigpond email address
Hey YD2,
If you wished to have this escalated submit a complaint online here http://tel.st/e4nur and reply to me with the reference number. I will use it to contact complaints and have a case manager assigned to follow this up with you ASAP.
Thank you.
- Ryan
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