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Re: House Move
I can appreciate your frustrations with the delays in this relocation of your services completed and do apologise for any inconvenience this has caused you. As you have been awaiting for this for over a month and still having issues with this being resolved, I would recommend having this raised as an official complaint. This will allow a specialised Complaints Case Manager to be assigned for this to be investigated and resolved further. Steps for this being raised can be located at:
This will also ensure you have the one contact point until your services are active and available for use at the new location.
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