Installation of foxtel

[myshka256]

I moved home Tuesday 10th November, my foxtel say no satellite rec. would like a technician to install. i'm paying for something that does not work. How do you actually speak??? to someone at telstra???

[Jupiter]

When you placed the move order, the Foxtel Technician should have been arranged at the same time to install the missing infrastructure.

To contact Telstra, either try Livechat or send a message using the My Telstra app on your mobile. If Codi redirects you, type "Speak to a consultant" and you should be transferred to the queue to chat with a human.

It can take a few hours to get a response, but you will receive a notification if using the app.