Level 1: Cadet


Hi just wanted to let you know that I’m moving out of old address tomorrow 

wondering if my internet can be turned off from that address 

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Community Manager Community Manager
Community Manager

Re: Internet

Hi @Dragons1200


Thank you for your post.

No one on CrowdSupport has access to accounts to cancel services. 


You will need to send a message via the Get Help tab of the My Telstra App or contact 13 22 00

While there are currently significant wait times due to the impact of COVID-19, sending a message via the My Telstra app will ensure that your enquiry is recieved. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Moving Home

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