Shapes
Level 1: Cadet
May 2019

Moved OS

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I have moved OS. I need to contact Telstra about this and because of the IP addresses over here can’t use 24/7 chat to talk with Telstra and they won’t reply via email. What more can I do?
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Jupiter
Level 25: The Singularity
Level 25: The Singularity
May 2019
Accepted Solution

Re: Moved OS

In response to Shapes
You can call +61 439 125 109
There is no email address to contact.
With https://livechat.telstra.com you need to use a browser other than Safari and if you are using a mobile browser, after the site initially loads, click on the options (3 dot icon) of your browser and tell it to Request the Desktop Site.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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1 REPLY 1
Jupiter
Level 25: The Singularity
Level 25: The Singularity
May 2019
Accepted Solution

Re: Moved OS

In response to Shapes
You can call +61 439 125 109
There is no email address to contact.
With https://livechat.telstra.com you need to use a browser other than Safari and if you are using a mobile browser, after the site initially loads, click on the options (3 dot icon) of your browser and tell it to Request the Desktop Site.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

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