Level 1: Cadet

Moving home

Hi we currently have nbn but are moving into our new house in a couple months. I can't get a straight answer on the fees to move our nbn account. We are rural and need a satellite and the nbn box installed. I have been told only the $59 moving fee but I find this hard to believe as we need the satellite and box. We have a line into the property.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 24: Supreme Being
Level 24: Supreme Being

Re: Moving home

If you're referring to Fixed wireless and you need the Antenna and NTD, they are provided at no cost from NBN

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator

Moving Home

We can help you move your existing Telstra services or set up new ones at your new address.

Find out more