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Level 1: Cadet

Moving

Moving house. Don’t want to disconnect current service. What options for internet/NBN connection at new home? Will be 6-12 months. Can I add to my current plan and use that?

should mention Telstra have been less than helpful in being able to speak to someone. I’m more than happy to change providers.

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1 REPLY 1
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Level 25: The Singularity
Level 25: The Singularity

Re: Moving

If you mean that you need to have both connections active at the same time, then you will need a separate plan for the new house.

 

To check what connection type is available at the new house, type in your address at www.nbnco.com.au

 

The Telstra plans apply to all internet connection types (except that the Premium Speed tier is only available on FTTP/HFC connection types).

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Moving Home

We can help you move your existing Telstra services or set up new ones at your new address.

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