Roogina69
Level 1: Cadet

Moving

Hi just need to no when I will get the internet connected.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
3 REPLIES 3
SteveW_52
Level 22: Superhuman
Level 22: Superhuman

Re: Moving

CrowdSupport has no account/billing access, so no-one here can answer that query directly..  but...

 

Have you received any equipment? If so, what did you get?

 

What sort of NBN service are you getting?

 

 

Stevo 52
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!
Roogina69
Level 1: Cadet

Re: Moving

Yes I have everything from my old house 

SteveW_52
Level 22: Superhuman
Level 22: Superhuman

Re: Moving

If you have a smart modem 2, you can plug that in and with no internet connection yet, it will start up and run in 4G mode (blue indicator) - not as fast as the full internet service, but enough for you to use - streaming in HD could be tight though, depending on how many users/devices there are.

 

When the NBN is connected successfully and plugged in to WAN/DSL on the modem, the modem will automatically switch over to it (green indicator).

Stevo 52
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!

Moving Home

We can help you move your existing Telstra services or set up new ones at your new address.

Find out more