Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
NBN service activation
My NBN connection box was installed on 7 April but the modem did not arrive until more than 2 weeks later. I can get IP addresses but no internet. It appears my acct expired because it took too long to connect the modem.
The order shows completed even though I have never connected to the internet. After many phone calls, emails, chats and complaints no one can help. All they can is the order is at back of house where the people handling it are uncontactable.
I think my acct needs a reset or reactivation but It all seems too hard. Can anyone help?
- 0 Likes
- 286 Views
- 1 Reply
Was this helpful?
- Yes it was, thank you
- No, I still need help
Moving home, service not connected (NBN)Find out more