C689315
Level 1: Cadet

New service install to granny flat

I need to install a new lead-in a new conduit ( the existing conduit is to small) to provide a service to a granny flat (at the rear of an existing property) my tenant is organising this through TPG,.. However, they were lot able to advise on a timeframe stating it could take up to 6 months (ridiculous)
I also work for Telstra,... Can I just engage telstra/someone to do the pit and pipe work myself,....

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6 REPLIES 6
ScottBarratt
Telstra (Retired)
Telstra (Retired)

Re: New service install to granny flat

Hi!

 

As far as I'm aware, no you cannot do this, however give our preprovisioning team a buzz on 1800895319 and we can provide some clarification.

 

Cheers 

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C689315
Level 1: Cadet

Re: New service install to granny flat

Thanks Scott,.. The pre-provisioning number was helpful
C689315
Level 1: Cadet

Service to a granny Flat

What rule (or regulation) has changed that now requires a separate dedicated conduit and cable to a granny flat. It is not a subdivision, just an outbuilding on an existing property,.. Why are ISGM making me pay $2000 to provide a new service, when there is an existing cable that I can tap into,...
Shellock
Telstra (Retired)
Telstra (Retired)

Re: Service to a granny Flat

I would suggest taking a look at the following link:

 

http://www.telstra.com.au/smart-community/download/document/017153a07-telstras-lead-in-trenching-req...

 

- Shelly

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Esh1
Level 1: Cadet

Re: New service install to granny flat

I have the same problem and I'm getting a 404 for this page
Shellock
Telstra (Retired)
Telstra (Retired)

Re: New service install to granny flat

The Telstra website has been shuffled around since my earlier post in 2014. You can now find it here: https://www.telstra.com.au/content/dam/tcom/personal/help/pdf-b/leadin-trenching-requirements-0609.p...

 

- Shelly

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