Level 1: Cadet

Pit not installed



I booked telstra home phone on my newly build house in brisbane. Technician came to my place and informed me telstra missed to installed pit outside your house. Now i am chasing for pit and everytime recieve one new deadline. But never recieve phone calls from contractor and also positive response from Telstra custmer care.


No, idea which way i need to follow and who is authority to fix my issue.


Thanks & Regards



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Telstra (Retired)
Telstra (Retired)

Re: Pit not installed

Hi Home23, 


Please call Telstra Residential on 13 22 00 so we can check on the order check if the work can be arranged. 

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