Porting to Telstra

[Roadhouse]

Hey all - trying to move from Optus to Telstra post-paid mobile plan and I have 2 existing numbers with Optus we are wanting to port to Telstra. I have an existing account/profile with Telstra for an existing iPad postpaid plan, and that is where I purchased these 2 new sims through.  

Got the new sims yesterday but have no idea of the next step to start the port across the telstra. Presume I have to activate SIM and then port but want to make sure I do it right. 

Can't see any info about porting, how to do it etc. Calling Telstra is useless, and live chat is only a bloody robot!

How do I get started? Logging into my telstra account only shows the current iPad service, not the 2 new sims. 

Thanks

[Evitaa]

Hey Roadhouse hope you got this sorted out. Here's some more info on porting services across to us https://tel.st/jc7jm - Evie