Level 1: Cadet

Porting to Telstra

Hey all - trying to move from Optus to Telstra post-paid mobile plan and I have 2 existing numbers with Optus we are wanting to port to Telstra. I have an existing account/profile with Telstra for an existing iPad postpaid plan, and that is where I purchased these 2 new sims through.  


Got the new sims yesterday but have no idea of the next step to start the port across the telstra. Presume I have to activate SIM and then port but want to make sure I do it right. 


Can't see any info about porting, how to do it etc. Calling Telstra is useless, and live chat is only a bloody robot!


How do I get started? Logging into my telstra account only shows the current iPad service, not the 2 new sims. 



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Support Team
Support Team

Re: Porting to Telstra

Hey Roadhouse hope you got this sorted out. Here's some more info on porting services across to us - Evie

Moving Home

We can help you move your existing Telstra services or set up new ones at your new address.

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