This thread is now archived and closed to new comments. Some of the links and information provided in this thread may no longer be available or relevant. If you have a question please post a new topic.
We recently went on holidays for a few weeks, and disconnected our PC and T-gateway from all hard connections while we were away. Since plugging everything back in, we have been unable to connect any devices to the T-gateway wirelessly. The normal connection via ethernet works fine, but the T- Gateway is not recognised by any devices or shows up in any searches. Have tried the usual on/off, resets etc but no luck. Have also tried different devices which had no success either.
Thanks for contacting us and sorry to hear of the trouble with your connection. Please call Telstra Technical Support team on 133 933 they can run some tests and get this working again. You can also chat to us here http://tel.st/gq6m.
We also report outages or maintenance on our service status page below: