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Telstra modem box
I moved house cities a few months back and my Wi-Fi has stopped working. Unfortunately I can't get through on the phone's and I've been in to the stores to try and get help but nothing is working. I've gone through the app to have a moving house order put in and it says completed.
I have an NBN connection and yes there is a NBN box at my new home that works, no problems there. My modem turns on and is green, but I can not connect to it. It's not even showing up on the Wi-Fi options. I hooked it up directly to my gaming pc via Ethernet cord and it still isn't showing up, I've tried several cords and even a brand new one. I don't know what's happening?
The light on the box is solid green, not flashing. I don't know what to do. I've decide to put it out there and see if anyone else is having this issue. I'm paying almost 90 a month for no internet and this will be the 3rd month😓
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Re: Telstra modem box
Have you tried connecting your PC directly to the NBN NTD?
Have you factory reset the modem?
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