Level 1: Cadet

Transfer account info and number to new sim



I misplaced my mobile phone and can't readily get to a store and need my phone for work.


Question is- I have purchased another Telstra SIM card from Woolworths, can I activate it to my account info and mobile number myself/online or would I have to go in to a store?


I have been waiting for a response on the Telstra app chat all afternoon and couldn't get through on the phone.


Thank you!

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Level 25: The Singularity
Level 25: The Singularity

Re: Transfer account info and number to new sim

No, the SIM pack that you bought is for a new service with its own number allocated to it.


Quickest way is to go into a Telstra Store and they can replace your SIM on the spot.


The other way is to get Telstra to send a new one out.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Moving Home

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