Nelsym
Level 1: Cadet

Tv channels not working with velocity

Hi,

We have just moved to a new house and we have Telstra Velocity. Apparently the tv channels come through that.

 

We have tuned our tv and it finds the channels but then says they are encrypted and won’t show the programme that is on.

 

I don’t know why?

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1 REPLY 1
Renee
Support Team
Support Team

Re: Tv channels not working with velocity

Hey Nelsym,

 

Are you still having trouble with your free-to-air channels with your Velocity service?

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