Tv channels not working with velocity

Nelsym

Hi,

We have just moved to a new house and we have Telstra Velocity. Apparently the tv channels come through that.

We have tuned our tv and it finds the channels but then says they are encrypted and won’t show the programme that is on.

I don’t know why?

Renee

Hey Nelsym,

Are you still having trouble with your free-to-air channels with your Velocity service?

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Re: Tv channels not working with velocity