Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
Convert physical sim to esim
I got a new Samsung and I can't figure out how to convert my physical small business sim to esim.
There is no option in the mytelstra app?
Can anyone help???
- 0 Likes
- 384 Views
- 1 Reply
Was this helpful?
- Yes it was, thank you
- No, I still need help
Re: Convert physical sim to esim
You need to obtain a QR code for your service. You then scan that.
The quickest way is to go in to a Telstra Store and they can provide you with it and assist in setting up your eSIM.
Otherwise contact Telstra either by calling 132200 or sending a message using the My Telstra app and they can organise to post one out.
Note: the QR code is able to be used once, so if you get it wrong, you will need to get another one, hance why in store is best if you haven't had experience with them before.
- 0 Likes
- 0 Replies