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Download Bill - Has any one? Ever?
Has anyone in the history of Mankind ever successfully downloaded a bill from Telstra Business online?
This has never worked, I have raised this on a number of occasions, however no technical support at Telstra is able to fix this. Very frustrating, All I want to do is review a detailed bill! is that too much to ask.
I select the appropriate account, from a drop down list, that got this right... then select the month or a date range of bills to download. Then select the format. Then I get a swirly icon thing,like its trying to process something.... lol, nope then it goes to the 'que page, and says pending, when you hold the coursor over this pending text a little info box says available in 24 hours.
Well, the bills are never available, they just keep quing up. Yes i have raised it with telstra tech support several times, they can not fix it. I keep checking every few months thinking one day this will be fixed....
Im so over this!!
So my original question: Has anyone ever been able to download bills? or has anyone
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Re: Download Bill - Has any one? Ever?
If Telstra Business haven't been able to resolve this for you, we'd recommend lodging a complaint so that further assistance can be offered.
Your options for lodging a complaint can be found on our website here: https://www.telstra.com.au/small-business/support/contact-us/make-a-complaint
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
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