Level 1: Cadet

Extension on my pay bill

I wish to pay my bill on 1 May

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Level 21: Augmented

Re: Extension on my pay bill

This is community support here - we are same users as you are just with bit more knowledge... For this you need to got to Telstra Billing...

DISCLAIMER: I do not work for Telstra or any other ISP. I never did. I have wealth of practical knowledge in Computer Security and Forensic Computing. I have been in the field since 1985.

Likes (formerly Kudos) and solutions are appreciated!!!
The comments expressed by me reflect my user experience and personal opinion.
Level 22: Superhuman
Level 22: Superhuman

Re: Extension on my pay bill

Hi @louiseart29 


You can either request an extension through the My Telstra App and then the"Get Help" icon at the bottom of the screen and then the "Accounts & Billing" tab.


Or via this weblink https://www.my.telstra.com.au/myaccount/payment-extension 


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