Allstop
Level 1: Cadet

Fax diverting

Hi , is it possible to divert a fax number at all? If so , how do we do it? Is it something we can do by using the phone ketpad or do we need to call Telstra to organise it? Many Thanks 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Shellock
Telstra (Retired)
Telstra (Retired)

Re: Fax diverting

If the fax is a secondary number (Fax Stream Duet/Multiple Number) on the same line as your primary line, you will not be able to set a diversion. If you have a separate phone service for the fax, you should be able to set the diversion using these steps.

 

If you have a Digital Office Technology (DOT) service, you should be able to use Call Conductor to manage this.

 

- Shelly

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

My Telstra

Manage your business services on your mobile with the My Telstra app.

Find out more