Level 1: Cadet

Fax diverting

Hi , is it possible to divert a fax number at all? If so , how do we do it? Is it something we can do by using the phone ketpad or do we need to call Telstra to organise it? Many Thanks 

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Telstra (Retired)
Telstra (Retired)

Re: Fax diverting

If the fax is a secondary number (Fax Stream Duet/Multiple Number) on the same line as your primary line, you will not be able to set a diversion. If you have a separate phone service for the fax, you should be able to set the diversion using these steps.


If you have a Digital Office Technology (DOT) service, you should be able to use Call Conductor to manage this.


- Shelly

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