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Level 1: Cadet

How do you register for the extra data offered on mobile phone for the covid-19 offer

Answered

The Telstra site says to register on telstra24/7 or the telstra app but I can't find anywhere on either to do so

Noelleen Muir
1 ACCEPTED SOLUTION

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Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: How do you register for the extra data offered on mobile phone for the covid-19 offer

You can use the below link to register for the free Data.

https://say.telstra.com.au/customer/general/forms/COVID-19

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

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11 REPLIES 11
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Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: How do you register for the extra data offered on mobile phone for the covid-19 offer

You can use the below link to register for the free Data.

https://say.telstra.com.au/customer/general/forms/COVID-19

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

View solution in original post

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Level 3: Gumshoe

Re: How do you register for the extra data offered on mobile phone for the covid-19 offer

Thank you so much for this @Smiley3 I have been trying to work out how to do this for days. It would be so much easier if Telstra just sent this link in my app, for it is no where to be seen on MyTelstra app. home page - which is where they said I would find it. Cheers for your help.

 

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Level 23: Superhero
Level 23: Superhero

Re: How do you register for the extra data offered on mobile phone for the covid-19 offer

Hi @GracieGrace,

 

Youre welcomeSmiley Happy

 

There was a Banner up the top of the Home screen in the My Telstra App to register for the free Data.....it's not showing that now in my My Telstra App.

 

The link I posted above was what customer's saw when they opened up the Banner for the free Data.

 

 

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.
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Level 2: Rookie

Re: How do you register for the extra data offered on mobile phone for the covid-19 offer

bit sneaky hay, offer free data then make it impossible to find.

 

thanks for the link @Smiley3 

 

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Level 2: Rookie

Re: How do you register for the extra data offered on mobile phone for the covid-19 offer

Thanks so much @Smiley3 for your help...been trying to find this in app for ages thought I was going mad....all good now 😘

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Level 23: Superhero
Level 23: Superhero

Re: How do you register for the extra data offered on mobile phone for the covid-19 offer

Hi @Kez19,

 

You're welcome Smiley Happy

I'm glad you found this post before the 30th June cut off date to register for the free Data Smiley Wink

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.
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Level 1: Cadet

Re: How do you register for the extra data offered on mobile phone for the covid-19 offer

I have been looking for days for this! Today is June 30 so thought I would still have time but THE REQUESTED PAGE COULD NOT BE FOUND. typical Telstra

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Level 25: The Singularity
Level 25: The Singularity

Re: How do you register for the extra data offered on mobile phone for the covid-19 offer

It's definitely still there as I just filled it out myself.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
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Level 2: Rookie

Re: How do you register for the extra data offered on mobile phone for the covid-19 offer

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Level 1: Cadet

Re: How do you register for the extra data offered on mobile phone for the covid-19 offer

I applied for this after seeing ur answer on the 28th of June. Telstra say they hv zero record of it!!!! Wonder how many other people they are doing this to???

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Level 1: Cadet

Re: How do you register for the extra data offered on mobile phone for the covid-19 offer


I applied for this extra data after seeing ur answer on the 28th of June. Telstra say they hv zero record of it!!!! Wonder how many other people they are doing this to???

 

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