How do you register for the extra data offered on mobile phone for the covid-19 offer

[CHOOK53]

The Telstra site says to register on telstra24/7 or the telstra app but I can't find anywhere on either to do so

[Smiley3 · Accepted solution]

You can use the below link to register for the free Data.

https://say.telstra.com.au/customer/general/forms/COVID-19

[GracieGrace]

Thank you so much for this @Smiley3 I have been trying to work out how to do this for days. It would be so much easier if Telstra just sent this link in my app, for it is no where to be seen on MyTelstra app. home page - which is where they said I would find it. Cheers for your help.

[Smiley3]

Hi @GracieGrace,

Youre welcome

There was a Banner up the top of the Home screen in the My Telstra App to register for the free Data.....it's not showing that now in my My Telstra App.

The link I posted above was what customer's saw when they opened up the Banner for the free Data.

[yowiephone]

bit sneaky hay, offer free data then make it impossible to find.

thanks for the link @Smiley3 

[Kez19]

Thanks so much @Smiley3 for your help...been trying to find this in app for ages thought I was going mad....all good now 😘

[Smiley3]

Hi @Kez19,

You're welcome 

I'm glad you found this post before the 30th June cut off date to register for the free Data 

[Foodie7]

I have been looking for days for this! Today is June 30 so thought I would still have time but THE REQUESTED PAGE COULD NOT BE FOUND. typical Telstra

[Jupiter]

It's definitely still there as I just filled it out myself.

[Kez19]

https://say.telstra.com.au/customer/general/forms/COVID-19 @Foodie7 hope this helps

[Monniq]

I applied for this after seeing ur answer on the 28th of June. Telstra say they hv zero record of it!!!! Wonder how many other people they are doing this to???

[Monniq]

I applied for this extra data after seeing ur answer on the 28th of June. Telstra say they hv zero record of it!!!! Wonder how many other people they are doing this to???