Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
Ordering International Travel Passes in Your Telstra Tools
I was wondering if any one else who uses Your Telstra Tools with a Telstra Business ID is able to order Travel Passes for their mobile services IN YTT.
I have see the public website with the travel passes, pressed buy now on the one I want, logged in, and it just takes me to the YTT Home page. I've also pressed the activate international roaming option for the mobile and there was no additional options afterwards.
I went on Telstra chat (via website) for an hour and still wasn't able to find an answer. Apparently Travel Passes are not yet intergrated into YTT. I wanted to check if others are also unable to this?
I was wonder if anyone else has had the same experience. If so, I'll make a post in Telstra Ideas to do it.
- 0 Likes
- 528 Views
- 1 Reply
Was this helpful?
- Yes it was, thank you
- No, I still need help
Re: Ordering International Travel Passes in Your Telstra Tools
Thanks for ocntacting us. You should be able to use My Telstra Tools to add a roaming pack. The link below will give steps on how this is added:
Once clicking on 'Purchase Travel Pass in Your Telstra Tools' you should be directed to add a pack. But if this option is not working for you, we can add this for you via live chat here http://tel.st/2mx2 or please call 13 2000.
Sorry for any inconvenience this may have caused you.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines
- 0 Likes
- 0 Replies