CrowdSupport®
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Level 1: Cadet

Telstra Online Billing reports

In Telstra Online Billing how do you add a service owner / name to S'vce Billing Overview report?

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3 REPLIES 3
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Level 22: Superhuman

Re: Telstra Online Billing reports

Could you please be a bit more specific with your query? I cannot determine to which report you are referring. From my perspective as a fellow Telstra customer, Telstra Online Billing is what is shown in the screenshot below:

 

Online_Billing.png

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Departed from CrowdSupport as of 12 June 2013, when the fun factor for me had finally completely evaporated with all the recent site layout and functionality changes, and the apparent efforts to turn a community goodwill-powered vehicle into something closer to a customer service channel.

The opinions and sentiments expressed above are mine only, and do not necessarily reflect Telstra's views or position. I work at Telstra, but my participation here is strictly in a personal capacity as a fellow Australian telecommunications services consumer, and you can safely assume you are not my customer, client, patron, benefactor or friend when I post in this forum.
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Level 1: Cadet

Re: Telstra Online Billing reports

I rang their help line 1800017715 and they were very helpful.  Just need to add a service name to the service in Manage Hierarchy screen...

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Level 2: Rookie

Re: Telstra Online Billing reports

REally nice and great informaive post!!

It's really good explanation Telstra online billling reports.Thanks for share....:-)

 

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