Until 3 days ago I have been able to access my unbilled calls usage. I have cleared the cache multiple times, but it is still not working.
Solved! Go to Solution.
That's odd, is this consistent across multiple browsers?
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.All moderation actions are supported by the CrowdSupport Community Guidelines
View solution in original post
Was this helpful?
Thank you for your feedback
We can help right now
Hi Willow,
Yes, on different browsers and different computers.
I hit the wrong button, this issue is not resolved
No worries, I'd recommend getting in touch through the My Telstra app, our in app team will be able to look into why it's no longer showing for you.
You can send a message by selecting 'get help' and then the blue speech bubble to start a chat.
Why does the Unbilled Activity function online have constant issuesOne minute you can see the inform ...
You can view your current business bill and unbilled call activity via your My Account for Business ...
I am having ongoing problems accessing online billing from MyAccount. I have no problems accessing a ...
Manage your business services on your mobile with the My Telstra app.
Hello