BB-6509
Level 1: Cadet

Unbilled Calls activity

Answered

Until 3 days ago I have been able to access my unbilled calls usage.  I have cleared the cache multiple times, but it is still not working.

1 ACCEPTED SOLUTION

Accepted Solutions
WillowR
Support Team
Support Team
Accepted Solution

Re: Unbilled Calls activity

That's odd, is this consistent across multiple browsers?

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4 REPLIES 4
WillowR
Support Team
Support Team
Accepted Solution

Re: Unbilled Calls activity

That's odd, is this consistent across multiple browsers?

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

BB-6509
Level 1: Cadet

Re: Unbilled Calls activity

Hi Willow,

 

Yes, on different browsers and different computers.

BB-6509
Level 1: Cadet

Re: Unbilled Calls activity

I hit the wrong button, this issue is not resolved

LukeV
Support Team
Support Team

Re: Unbilled Calls activity

No worries, I'd recommend getting in touch through the My Telstra app, our in app team will be able to look into why it's no longer showing for you.

 

You can send a message by selecting 'get help' and then the blue speech bubble to start a chat.

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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