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Community Manager aaron_h Community Manager
Community Manager

Another season of A-League is upon us and all the action can be accessed via the My Football Live App! We have made some changes to the subscription options, you can now access a My Football Live Pass for only $6.99 monthly, or for free if an eligibl ...

Ace24
Level 1: Cadet

Hi, I have been incorrectly charged for the LivePass subscription via the app. When I registered, it stated there was a 2-week free trial on Sunday. However, my credit card has been charged straight away. I would like this refunded please as this was ...

Bills13
Level 1: Cadet

I can normally watch the game without any issues, but having issues with the My Football app tonight. Says a Live Pass is required and even though I am logged in as a Telstra customer, it still doesn't work.

Counta
Level 1: Cadet

Up until the last few months I've been able to watch games on my iPad 4. Now it won't open anymore, but wants me to update. When I try to do that it only loops me back to the update request. Is there a way of avoiding this, and just using the last wo ...

Help110
Level 2: Rookie

I was billed $6.99 on 17/7/20 for monthly subscription. My football game on 18/7/20 I had no access to live stream .Just another ALeague game missed on my football app. It’s ongoing, always something. All to difficult. Your on your last chance (try t ...

Help110
Level 2: Rookie

“My Football” hopeless. One problem after another.KISS

jdav
Level 1: Cadet

Greetings,when trying to access the A-League game between Sydney FC and Wellington Phoenix I was met with a notification saying I was not entitled and was promptly taken back to the main screen. In an attempt to rectify this, I deleted and reinstalle ...

Community Manager aaron_h Community Manager
Community Manager

We are currently working on a solution with app stores to pause billing for our Live Pass customers which will ensure they retain access to premium Live Pass content and not be charged. If there are any customers who don't wish to retain access to th ...

Cammac64
Level 1: Cadet

I am an original $25 Kayo subscriber, happy with service. Now that the content has reduced dramatically will the subscription be lowered? Or is the advise to cancel my subscription (have a hiatus) and sign back up for the $15 subscription? How long a ...

Jwkac
Level 1: Cadet

The livestream on the My Football App is not working. Please can we find a fix

Elena93
Level 1: Cadet

Hi!
Suscribed to the My Football app cause I saw it was free for the first two weeks and I wanted to try it but surprisingly I was charged 4,49€ immediately even though the first two weeks should have been free for a trial.
Moreover, I’m from Italy so ...