Sonny98
Level 1: Cadet

Buying a live pass

I’m not a Telstra customer and trying to buy a live pass through the app but if I hit the button to purchase the pass I get a error message says the operation couldn’t be completed. It’s very frustrating.

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2 REPLIES 2
MichealW
Telstra (Retired)
Telstra (Retired)

Re: Buying a live pass

Hi @Sonny98

 

Thanks for getting in touch with us

I'm sorry to hear you're having issues purchasing the Netball Live app

 

Are you trying to purchase weekly, monthly or an annual pass?

Which app store are you accessing?

What sort of device are you using?

 

Regards

Micheal @ Telstra

 

 

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Sonny98
Level 1: Cadet

Re: Buying a live pass

Hi Michael
I’m trying to purchase monthly pass and I’m using My football live app. I’ve got an iPhone 8.
The message says (FFA, FFAHTTP Client Error error2).

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