Level 4: Private Eye

Can't get the free Live Pass

Tried to validate via mobile network, wifi, via bigpond signin and it says it all validates. Go back to app and nothing. It is just crap!!!!

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Telstra (Retired)
Telstra (Retired)

Re: Can't get the free Live Pass

Hi @boxallw


Sorry to hear you're having problems redeeming the app.

What sort of device are you using?

I suggest restarting your device and then open the My Football app to see if its working for you

You can check your account status by opening the app then tap More > tap Live Pass


If you are still having issues, then delete the app, restart your device, reinstall the app and restore your purchase

Let me know how you go



Micheal W



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