Level 2: Rookie

app on my mobile

i cant seem to access details on my app like i used too. Ive tried 4 times this morning. seems like you are once again making changes to various stuff with out any notice. i used to be able to access my NBN also mobile recharge and a backup toggle... all info gone. WTF...

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Support Team
Support Team

Re: app on my mobile

Hi ralphyboy, I appreciate the concern and trust the service details will be shown again soon if not already. Are you using the most recent version of the app, and are you able to see your full range of plans and services via the online account page at https://tel.st/q8ply or not? 

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