Teeoo
Level 1: Cadet

Can someone help me change my Telstra username

Hi i got random username when i join. Can someone help me change this please

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
3 REPLIES 3
MattyC
Support Team
Support Team

Re: Can someone help me change my Telstra username

Hi Teeoo. You can change your Telstra ID by registering for a new one here - https://tel.st/g893a - Please let us know how you get on, or if there's anything else we can clarify. - Matthew. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Teeoo
Level 1: Cadet

Re: Can someone help me change my Telstra username

Hi Matthew, 

 

Thanks for your response. 

 

I tried the method you suggested to me, it didn't work. It says I have already registered. 

 

I have an account already. I just wanted to change my login username.

 

Any help on that? 

TanashaM
Support Team
Support Team

Re: Can someone help me change my Telstra username

In this case you'll need to speak with our MyAccount team via the MyTelstra app who can arrange this for you. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit