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Internet bill for a bundle
I have received an email saying that I was going to be charged for my bundle on the next bill - I DO NOT HAVE A BUNDLE! I live in a retirement village and we have our own network.MY previous bundle was closed last January 2020. I have a mobile phone for which I pay $25 per month - I will be very CROSS if I find extra things on my bill as it took many months for Telstra to make sure I wasn't continually charged - and here it is rearing its ugly head again!! Grrrr
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Re: Internet bill for a bundle
Strange hat you received that email if you have no active services.
I'd recommend sending a message through the My Telstra app https://tel.st/ekdc9 by selecting 'get help' and then the blue speech bubble to start a chat.
From there, we'll have access to the old account to look into this further for you.
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