npap
Level 1: Cadet

Is there a way to link chat between My Telstra App and when i login in to My Account on my laptop?

Hello,

 

Just wondering whether there is a way to link the My Telstra App chat via my mobile phone with the chat that is initiated when i login to My Telstra via the telstra.com.au website on my laptop.


Currently, there is no synchronization between the Mobile App and Telstra.com.au website despite being logged in with the same credentials. If i initiate the chat on my laptop via the website, i have to remain on my laptop and cant then leave the house and continue on my mobile phone which is very frustrating because support are very slow at responding and can take hours to get back to you for even the most simple of things. 

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1 REPLY 1
npap
Level 1: Cadet

Re: Is there a way to link chat between My Telstra App and when i login in to My Account on my lapto

I guess not

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