Level 1: Cadet

Live chat NOT live

Surely the live chat is computer generated as their responses are hopeless - why do they call it Live chat? How do you complain about it?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 25: The Singularity
Level 25: The Singularity

Re: Live chat NOT live

Once you get past Codi, it is a person you are dealing with.


If you want to lodge a complaint, you can do so via

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit