BruceA1
Level 1: Cadet

My Telstra and Telstra Plus link

Opening My Telstra app get message "we couldnt retrieve your telstra plus membership details". How do I fix this?

 

 

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2 REPLIES 2
TanashaM
Support Team
Support Team

Re: My Telstra and Telstra Plus link

Hey @BruceA1, have you tried uninstalling and re-installing the app? 

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BruceA1
Level 1: Cadet

Re: My Telstra and Telstra Plus link

Log out and log back in was sufficient

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit