Level 1: Cadet

Trouble shooting login

My account won’t load

Sonia Davidson

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Level 21: Augmented
Level 21: Augmented

Re: Trouble shooting login

To log into the My Telstra app (and Telstra homepage) you need a Telstra ID and associated password.

I you do not have a Telstra ID you can create one using the link on the page

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit